Customer Service & Operations Team
We are seeking a detail-oriented Compliance Administrator to join our team based in Leatherhead. In this role, you will be responsible for providing essential administrative support and clerical services to ensure effective and efficient operations. You will serve as a key point of contact, providing residents with information and support throughout all stages of service, repair, and maintenance works.
Role Specification
- Resource Management: Allocate and monitor resources effectively while ensuring consistent PDA usage across the team.
- Target Achievement: Ensure all client-specific targets and contract-specific KPI demands are met.
- Customer Interface: Provide a professional interface with customers, clients, and residents to ensure their needs and requests are handled promptly.
- Documentation & Filing: Collate all necessary paperwork, issue copies as appropriate, and maintain a centralized filing system as directed by management.
- Operational Liaison: Liaise daily with Field Operation Technicians and Managers to coordinate service delivery and resolve individual requests.
- Systems Management: Update client-specific IT systems and maintain robust administration processes and procedures.
- Compliance: Ensure all company procedures, policies, and codes of conduct are strictly complied with.
Requirements & Skills
- Administrative Expertise: Strong organizational skills with a focus on administrative efficiency and clerical accuracy.
- Communication: Excellent interpersonal skills for liaising between technical teams, clients, and residents.
- Problem Solving: Ability to manage competing priorities and KPI demands in a fast-paced environment.
- Professionalism: Commitment to maintaining high standards of service and confidentiality.
Job Details
- Salary: Up to £26,227.50 per annum
- Type: Full-Time, Permanent
- Location: Leatherhead, Surrey (Office-based)
- Posted: 30/04/2026
Why Join Us
This role offers the opportunity to be a vital link in our service delivery chain, ensuring that resident satisfaction remains high through clear communication and meticulous administrative support. You will work in a structured environment that values operational excellence and professional conduct.
If you are looking for flexible work Specially foreigners, we encourage you to apply.